FAQ
On this page you will find frequently asked questions about TanzFaktur. If your question is not listed, you can send an email to info@tanzfaktur.eu.
Classes
Why do I need a user account?
Is registration free of charge?
Where can I sign up or log in on the website?
Does TanzFaktur have a mobile app?
Why should I sign up for a class?
How do I sign up for classes?
Can I cancel my registration for classes?
Where can I find my booked classes?
Where can I find information about the terms and conditions?
Can I attend a trial class?
Can my child attend a trial class?
How do I sign up for a subscription?
What is a group or family subscription?
How do I sign up for a group or family subscription?
Are subscriptions transferable?
Can I attend as many classes as I want as a paying subscriptioner??
How do subscription rates differ?
What is a weekly pass?
How do I purchase a weekly pass?
Can I purchase a weekly pass for my child?
How often can I purchase the weekly pass?
Can I also give the weekly pass as a gift?
What is KOMM TANZEN and how does it differ from the other subscriptions and the weekly pass?
Are there discounts for kids & teens subscriptions?
How do I cancel my subscription?
How do contract durations differ depending on the payment method?
Do kids & teens classes pause during school holidays?
Do classes take place on public holidays?
Are there closing times outside of public holidays and vacation periods?
What advantages does an ongoing subscription offer me?
Do you have any more questions?
What are the differences between the experience levels: Foundation, Beginner, Intermediate, and Advanced?
How do I find the class that matches my dance and movement level?
Stage
Do you have mobile application?
How can I buy tickets for your events?
Is there a cloakroom?
House
Can I book the TanzFaktur space for my event?
Is the TanzFaktur accessible?
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