FAQ
On this page you will find frequently asked questions about TanzFaktur. If your question is not listed, you can send an email to info@tanzfaktur.eu.
Classes
Why do I need a user account?
Is registration free of charge?
Where can I sign up or log in on the website?
Does TanzFaktur have a mobile app?
Why should I sign up for a class?
How do I sign up for classes?
Can I cancel my registration for classes?
Where can I find my booked classes?
Where can I find information about the terms and conditions?
Can my child attend a trial class?
How do I sign up for a subscription?
What is a group or family subscription?
How do I sign up for a group or family subscription?
Are subscriptions transferable?
How do subscription rates differ?
How do I purchase a weekly pass?
Can I purchase a weekly pass for my child?
How often can I purchase the weekly pass?
Can I also give the weekly pass as a gift?
How do I cancel my subscription?
How do contract durations differ depending on the payment method?
Do kids & teens classes pause during school holidays?
Do classes take place on public holidays?
Do you have any more questions?
What are the differences between the experience levels: Foundation, Beginner, Intermediate, and Advanced?
How do I find the class that matches my dance and movement level?
Can I attend as many classes as I want as a paying subscriptioner??
Can I attend a trial class?
Are there discounts for kids & teens subscriptions?
Are there closing times outside of public holidays and vacation periods?
What is a weekly pass?
What advantages does an ongoing subscription offer me?
What other ways can I access classes besides a subscription?
Stage
Do you have mobile application?
How can I buy tickets for your events?
House
Can I book the TanzFaktur space for my event?
Is the TanzFaktur accessible?
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